Our philosophy is to provide the highest possible standard of care based on the individual needs of our residents. Our aim is to provide each resident with a caring and secure environment and the means to live life to the full extent with privacy, independence and dignity. We are fortunate that we have a committed nucleus of full time staff who have worked at the Mayfair for many years now, 30 carers and 12 ancillary staff who work in our catering, domestics, laundry departments. We have three care teams, each headed by a Senior Carer who is NVQ 3 or NVQ4 trained.
All staff are selected and receive induction training from Julie Anderton and Sally Dalby before being handed over to a member of the team they are joining who will shadow them until it is felt they are competent and confident. Training is then on a continuous rolling programme as required.
The Management are committed to staff training and were accredited with �Investor in People' for 18 years. A high proportion of our care team have NVQ 2, 3, 4 in care, and regular courses are attended e.g.
Health & Safety First Aid Dementia Care Food Hygiene Moving and Handling Safe Handling of Medication Infection Control Palliative Care etc.
Training is ongoing and reviewed on a regular basis.
We have recently transferred our written Care Plan Assessments for each resident over to an electronic based system, and all Care Staff are now fully trained on this new system. The benefits include a far more individual and personalised care package that is constantly monitored by Carers & Management alike, and allowing staff to have far more individual time for each resident.
Licia Pickvance
th December 2017 following a very
courageous battle with cancer.
Over the last few years
Licia had been recruiting & training staff to assist & take
over elements of her role within the Mayfair, and was very pleased to
know that her good work would continue through her Management Team.
Tony Prada - Managing Director
Licia's brother and
fellow Director, Tony, is now Managing Director and acting
Registered Manager pending achieving the necessary qualifications.
Like Licia, Tony grew
up in the Mayfair, initially when it was a hotel owned & run by
their parents, then qualifying as a Chef and then becoming
responsible for the Catering and Building Development &
Maintenance when the Hotel became a Residential Home in 1984.
Tony has successfully completed NVQ 4 Registered Managers Award and has
City & Guilds 705, 706/2 and 707 catering qualifications.
H.R. & Training
Manager - Julie Anderton
Licia met & worked
with Julie for 18 months from 2016.
Julie came from
Lancashire County Council Adult College where she had been a Team
Leader in the Health & Social Care Dept. for 12 years. Prior to
that, Julie was a Branch Manager for domiciliary care agency
supervising Carers in the community, and before that was a qualified
nurse between 1981-1985
Currently, Julie is
responsible for recruitment, training, welfare and constant appraisal
of all the Mayfair staff.
Care
Manager - Sally Dalby
Sally
is another Mayfair 'lifer', starting out as a Community Carer in
2005, achieving her Level 2 Health & Social Care qualification in
2006.
Sally
joined the Mayfair in 2008 as a Carer and gained Level 3 Health &
Social Care qualification in 2009.
She
then became a Senior Carer in August 2010, managing a team of Carers.
Sally
worked for and got her Level 5 in Advanced Adult Practice in Health &
Social Care.
In
August 2016 Sally became a Trainee Manager, assisting Licia &
Tony with the ever growing regulatory requirements and other aspects
of running a Home of this size.
Following
Sue Exton's retirement from the position of Care Manager in April,
Sally (alongside Kym Thomas) took on many of the responsibilities,
and formally became our Care Manager in June 2018.
